Orders are generally shipped within two to three weeks after your order is processed and they normally take an additional 2 - 5 business days to arrive.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

Contact Us

We're Here To Help
Your satisfaction is important to us! Use the form below to email us your questions about products, online orders, store experiences and more.

Order Questions:
If you need help or have any other questions concerning your orders, please email us or call: (818) 768-1802.

Our Address:
Theodore Payne foundation
10459 Tuxford Street
Sun Valley, CA 91352-2126 US
Phone: (818) 768-1802
Fax: (818) 768-5215


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